Push Beyond
Borders
The Ethiopian Outsourcing Association represents Ethiopia's offshore outsourcing industry, bringing together the country's leading service providers to connect with global businesses.
Driving Excellence
Representing the country's leading service providers on the world stage.
Empowering Ethiopia's Outsourcing Future
Ethiopia offers a unique value proposition of being a strategic location with a growing pool of skilled professionals, and strong public-sector support for the industry.
The country's potential as a global outsourcing hub is driven by its innovative talents, ambitious enterprises, and a commitment towards a thriving business environment. If you're looking for a reliable outsourcing partner, Ethiopia's service providers and young, innovative talents are ready to deliver. EOA is here to empower them and link them to global opportunities.
Read our full storyWhat We Do
Knowledge Hub
Curating industry insights, research, and best practices for the outsourcing community.
Branding & Promotion
Positioning Ethiopia as a trusted outsourcing destination on the global stage.
Advocacy Works
Shaping policies to create a thriving business environment for outsourcing.
Public-Private Partnerships
Promoting collaboration between government agencies and industry players.
Policy Support
Working with regulators to develop favorable frameworks for the outsourcing sector.
Talent & Skill Development
Empowering young innovative talents through specialized STEM training programs.
Why Outsource to Ethiopia?
Favorable conditions that make Ethiopia one of the most compelling outsourcing destinations in Africa.
Abundant Talent Pool
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Over 200,000 STEM graduates annually from Ethiopian universities. A youthful demographic with a median age of 18.9 years ensures a continuous supply of fresh professionals.
Strategic Location
GMT+3
GMT+3 time zone aligns perfectly with European business hours and enables 24/7 operations with the Americas. Only 3 hours ahead of London.
Cost-Effective Workforce
Competitive
Competitive wage structures allow businesses to scale efficiently while maximizing productivity and maintaining a strong competitive edge.
Stable & Committed Workforce
High Stability
Low attrition rates compared to global BPO standards. Ethiopian talents are driven to learn, grow, and commit long-term to their roles.
Reliable Fiber Internet
Expanding
Expanding fiber infrastructure ensures fast and dependable connectivity for seamless global outsourcing operations.
Government Support
High Support
Strong public-sector backing with policies and strategies adopted to boost Ethiopia's presence in the global outsourcing arena.
Center of Civilization
For Over 3000+ Years
The fact that it's the second most populous country in Africa with the youth marking more than seventy percent of its population signifies the substantial value of untapped talent.
This is further fueled by the rapid privatization of previously state-owned enterprises like the telecommunications sector as internet penetration continues increasing. There is no denying it — this is the dawn of a new era of transformation to the digital economy.
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Youth Population
#0
Most Populous in Africa
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Annual STEM Grads
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Years of rich history & culture
Join Our Esteemed Partners
As a member of this association, you will contribute to the industry's growth and support it by increasing Ethiopia's competitive edge in its region and beyond. We highly value the support of our partners in driving excellence in the outsourcing sector.
Get In Touch To Learn More
Get in touch for a personalized experience of EOA's services.